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FAQ & Conditions

 

Sale and Action

Do you have any offers?

Yes. We work directly with the brands and sell only 100% authentic merchandise.

 

product Information

Are all your products authentic?

Yes. We work directly with the brands and sell only 100% authentic merchandise.

 

Payments

What payment methods do you accept online?

You can pay by the following credit cards online:

MasterCard
Visa
JCB

 

Delivery

What is the delivery?

We offer international delivery with fixed price of 5 £.

Which courier do you use?

We use a variety of known couriers, depending on the selected country. We offer DHL delivers Germany, the Netherlands and Italy.

Can I track my order?

Yes. Register by email when we. Your order with a tracking number and a link to the couriers website where you sent track your order

 

Cancellations and Refunds

Can I cancel my order?

You can, but please fast! Please email us as soon as you can, so we can try to help you. Once your order reaches a certain point in the shipping process, we are unable to make it stop not sent.

How can I return my order for a refund?

Simply send your order back that you have filled in the returns, note on the back of your invoice and we will process the return as soon as it gets back to us..

How long is the period during which I can return my order?

We ask you your items back to us in an unused condition within 30 days of receipt.

How lone it will take before I get my refund?

We try all returns within 15 days of receipt of goods to be processed again in our warehouse. You will receive an email to confirm when your refund has been processed condition. Please allow up to one week for the refund to your account.

 

Data Protection

We keeps all the personal information you provide to store on the secure servers of our Web service provider. To make or receive all electronic transactions will be encrypted using SSL technology, and we will take reasonable technical and organizational precautions to prevent your personal information from loss, misuse or alteration . We can not guarantee the security of the data you are transferred over the Internet. You are personally safe for keeping your personal login responsible.